Services
Practical IT Services Across the South West
A-NET provides practical IT services across the South West, covering computer, server and network hardware supply, configuration and setup alongside software, web, hosting and automation solutions.
Services are tailored around the actual requirement rather than sold as fixed packages. This can include supplying and setting up office PCs, configuring small business servers, preparing routers, switches, firewalls and access points, or building software and web systems around an existing setup.
The focus is practical hardware, system and software support rather than large building-wide infrastructure projects. For requirements not listed below, contact A-NET to discuss the most suitable approach.
Hardware, Systems and Site Support
Computer Supply and Setup
Supply, configuration and setup of desktops, laptops and workstations for small offices, teams and practical business environments.
- New office PCs and workstations
- Operating system setup
- User accounts and basic access
- Business software installation
- Device replacement and upgrades
Server and System Setup
Small business server supply, configuration and support for storage, virtualisation, backups, hosted services and internal systems.
- Windows and Linux servers
- Storage and backup planning
- Virtualisation hosts
- Remote access configuration
- System upgrades and migration
Network Hardware Setup
Supply, setup and troubleshooting for network equipment such as routers, switches, firewalls and wireless access points.
- Router and firewall setup
- Switch configuration
- Access point configuration
- VLANs, VPNs and remote access
- Connectivity troubleshooting
Site Visits and Support
On-site help where remote support is not suitable, including hardware setup, replacement, configuration and troubleshooting.
- Hardware install and replacement
- Office device setup
- Fault diagnosis
- System checks
- Practical technical advice
Hosting Services
Web Hosting
Managed hosting for websites, web applications, APIs and supporting services.
- Static and dynamic websites
- Node.js and Express applications
- IIS and reverse-proxy deployments
- SSL certificate configuration
- Domain and DNS assistance
- Monitoring and maintenance
Database Hosting
Managed database hosting for applications, internal systems and hosted services.
- PostgreSQL and MySQL environments
- Controlled remote access
- Backup and retention options
- Restore testing
- Schema and query assistance
- Performance review and maintenance
Email Services
Setup and support for custom-domain email and related delivery configuration.
- Custom-domain email setup
- SPF, DKIM and DMARC configuration
- Mailbox and client configuration
- SMTP relay support
- Deliverability checks
- Migration assistance
Development and Integration
Web Development
Development and improvement of websites, web applications, administrative interfaces and database-backed services.
- Business and project websites
- Internal web tools
- Forms and data workflows
- API-connected interfaces
APIs and Integrations
Connect websites, databases, applications and external services through controlled integrations.
- REST API development
- Webhook processing
- Database integrations
- Service-to-service communication
Automation
Replace repetitive manual work with scripts, scheduled tasks, bots and purpose-built workflow tools.
- Scheduled processing
- Data imports and exports
- Monitoring and alerting
- Administrative automation
Discord Bots
Bespoke Discord bots for communities, staff tools, automation and service integration.
- Slash and utility commands
- Member-management features
- Role automation
- Database-backed systems
Bespoke Software
Custom tools designed around a specific internal, operational or technical requirement.
- Internal management systems
- Workflow applications
- Command-line and terminal tools
- Proof-of-concept development
Maintenance and Updates
Ongoing support for existing websites, services, integrations and software.
- Bug fixes and troubleshooting
- Security and dependency updates
- Feature development
- Performance improvements
Infrastructure and Support
Server and Infrastructure Setup
Configuration and support for Windows, Linux, virtualisation, storage, backups and hosted service environments.
Networking
Router, firewall, switch and access point configuration, including VLANs, VPNs, remote access, routing and connectivity troubleshooting.
Migration Assistance
Move websites, applications, databases and services between systems with planned testing and reduced disruption.
Troubleshooting
Diagnose faults across servers, software, networks, databases, deployments and integrations.
Backup and Recovery
Review backup arrangements, configure retention and restore processes, and assist with recovery planning.
Technical Consultation
Practical advice on hardware selection, system upgrades, hosting, deployment and the best technical approach for a project.
How Projects Are Handled
1. Understand
Establish the requirement, current setup, constraints and intended outcome.
2. Plan and Build
Select an appropriate approach, build or configure the solution, and test it before deployment.
3. Support
Provide documentation, maintenance, updates and further development where required.
Discuss a Requirement
Pricing depends on the size, complexity, hardware requirements, hosting needs and level of ongoing support required. Contact A-NET with an outline of the project, setup or issue for a more specific discussion.
Contact A-NET View Products